Privacy Policy

Last updated: May 2026

Privacy Policy for The Snuggery at High Birch

This Privacy Policy explains how personal information is collected, used and protected when you use The Snuggery at High Birch website or contact us regarding a stay, retreat or booking enquiry.

Who We Are

The Snuggery at High Birch is responsible for the personal information collected through this website.

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the contact details provided on the website.

What Information We Collect

We may collect and store the following information:

  • Name

  • Email address

  • Telephone number

  • Booking or enquiry details

  • Number of guests

  • Information submitted through contact or booking forms

  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to booking and stay enquiries

  • Manage and confirm reservations

  • Communicate important information regarding your stay

  • Provide customer support

  • Improve the website and guest experience

  • Meet legal, insurance or regulatory obligations

We only process personal information where we have a lawful basis to do so.

Booking Systems & Third-Party Services

Some bookings, availability management or payment processing may be handled through trusted third-party providers, including booking platforms or payment processors.

These providers may securely collect and process your information in accordance with their own privacy policies.

We do not sell or share your personal information with unrelated third parties for marketing purposes.

Cookies & Website Analytics

This website may use cookies and analytics tools to help improve website performance and understand how visitors interact with the site.

Cookies may collect anonymous information such as:

  • Pages visited

  • Time spent on the website

  • Device type

  • Browser information

You can disable cookies through your browser settings if preferred.

Data Storage & Security

We take reasonable steps to protect your personal information and keep it secure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

How Long We Keep Your Data

We only retain personal information for as long as reasonably necessary to:

  • Manage bookings and enquiries

  • Meet legal, accounting or insurance obligations

  • Resolve disputes or protect against fraudulent activity

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data where appropriate

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us directly.

External Links

This website may contain links to external websites, booking providers or local recommendations. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the website, services or legal requirements.

Any updates will be published on this page.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact The Snuggery at High Birch using the contact details provided on the website.